Whew! I needed a night to recover because runDisney Marathon Weekend registration was an absolute nightmare! Registration was announced weeks ago that it would be on April 19 at 10:00 am ET. This year is celebrating the marathon’s 30th anniversary and Dopey’s 10th – aka, this isn’t their first time.
It has sold out in 2021 (turned virtual) and in 2022. I think my friends registered for the half several months after registration opened for 2020, and I believe I registered in August for the marathon in 2018. There was a lot of hype around this year’s themes because they are awesome, so I felt like the 5K and 10K were going to go fast, but I had no idea how fast everything else was going to go.
Prior to registration, lots of people will post tips on things to do to prep for registration. There is really helpful information about making an account, what information to have available, and generally what to expect. There is a lot of debate on whether you should get in the queue early or right on time. After today’s experience, I think getting in right on time is the way to go (with, of course, another device in early as backup!)
I started my day with a good 3-mile run in my 2020 Dopey shirt. I was ready for registration day!
All of my friends were prepped for 10 am registration. I was going to be at work so I was nervous about a customer coming in at that time, but I was all ready for a quick process. The Dopey queue opened, and I was in on my phone browser at 9:40. I was saving my computer browser for a 10 am entrance. Then 10 am came…and 10 am went. We were in the queue for a while before the screen changed to this
And this is what we saw for almost 2 hours!! I can’t understand what the issue was. They knew this date was coming; they knew there would be high traffic; this was not the first time they had registration. What exactly was the issue?
There were some great social media posts.
At least that was entertaining, but it was completely inconvenient. People had other things to do and a lot of people tried to make themselves available from 10 am to 11 am.
Is the End in Sight?
Eventually, runDisney updated the message at 12:15 pm stating that registration will now open 2.5 hours after it was scheduled. This message said not to refresh! At this point, my phone queue had stopped, and I stopped receiving updates sometime around 11 am. I also had a screen opened in Chrome.
At 12:30 pm, my Safari and Chrome browsers on my computer showed this, and I was so annoyed!
I had been on for 2.5 hours and got placed at the end of the queue?! Since I’m impatient, I opened a screen on my phone and got 20 minutes or something. This is why I am now on the side of the people who say to get in at registration time. The “Do not refresh the browser” message on the original screen is a lie! I heard from a friend the 5K and 10K were sold out before I got onto the registration page. She was lucky enough to get in.
The countdown started, and my phone won!
Shortly after I registered, another friend texted me to say Dopey was sold out. Then Goofy. Before I left work, everything was sold out!
I can’t imagine this was all of their spots. So many people waited since 10 am, stayed in the queue as instructed, and they didn’t get their spot! I feel so bad for them. I don’t know why it doesn’t put you in the queue in the order that you arrive – especially after a 2.5-hour delay. Hopefully, they will open up more spots!